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Following the Consumer Psychology perspective, this book offers healthcare professionals, policy makers, academics and experts of new technologies a comprehensive theoretical vision on patient engagement. Rigorous and readable, this timely manifesto presents a new model of patient engagement in healthcare, emphasizing its value in improving patient care, safety, and outcomes and in leading to healthcare innovation.

Following the Consumer Psychology perspective, this book offers healthcare professionals, policy makers, academics and experts of new technologies a comprehensive theoretical vision on patient engagement. Rigorous and readable, this timely manifesto presents a new model of patient engagement in healthcare, emphasizing its value in improving patient care, safety, and outcomes and in leading to healthcare innovation.

71 pages. 9.80x7.90x0.40 inches. In Stock.

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers. Craig Deao has created a unique and progressive four-pronged model to help organizations solve the costly repercussions of disengagement. In The E-Factor, he shows how engagement cascades from the top: It starts with leaders, flows down to employees and clinicians, and finally reaches (and activates) patients. He then lays out a step-by-step strategy for engaging all four groups simultaneously. Readers will learn: Why engagement and satisfaction are not synonyms How to employ a wealth of rigorously tested evidence-based tools and tactics that boost engagement Critical lessons from companies in other industries that excel at engagement (including new healthcare competitors!) and how to apply them How to leverage technology and organizational design for a powerful patient-centric approach A high-engagement culture is no longer optional. It's mandatory -- and urgent. This book is a needed roadmap to help you navigate the rapidly shifting dynamics and market forces that are reshaping our industry.

Seduction, Surrender, and Transformation demonstrates how interpersonal psychoanalysis obliges analysts to engage their patients with genuine emotional responsiveness, so that not only the patient but the analyst too is open to ongoing transformation through the analytic experience. In so doing, the analyst moves from the position of an "interpreting observer" to that of an "active participant and facilitator" whose affective communications enable the patient to acquire basic self-trust along with self-knowledge.  Drawing on the current literature on affect, Maroda argues that psychological change occurs through affect-laden interpersonal processes. Given that most patients in psychotherapy have problems with affect management, the completing of cycles of affective communication between therapist and patient becomes a vitally important aspect of the therapeutic enterprise. Through emotionally open responses to their patients and careful use of patient-prompted self-disclosures, analysts can facilitate affect regulation responsibly and constructively, with the emphasis always remaining on the patients' experience.     Moments of mutual surrender - the honest emotional giving over of patient to analyst and analyst to patient - epitomize the emotionally intense interpersonal experiences that lead to enduring intrapsychic change. Maroda's work is profoundly personal. She does not hesitate to share with the reader how her own personality affects her thinking and her work. Indeed, she believes her theoretical and clinical preferences are emblematic of the way in which the analyst's subjectivity necessarily shapes theory choice and practice preferences in general. Seduction, Surrender, and Transfomation is not only a powerful brief for emotional honesty in the analytic relationship but also a model of the personal openness that, according to Maroda, psychoanalysis demands of all its practitioners.

What are the actual clinical implications of a relational approach to psychoanalytic therapy? Does recent theorizing about "mutuality" and "intersubjectivity" really change the way analysts work with patients? In her theoretically articulate and clinically sophisticated answer to these questions, Karen Maroda calls on analytic therapists to "show some emotion!" Seduction, Surrender, and Transformation demonstrates how interpersonal psychoanalysis obliges analysts to engage their patients with genuine emotional responsiveness, so that not only the patient but the analyst too is open to ongoing transformation through the analytic experience. In so doing, the analyst moves from the position of an "interpreting observer" to that of an "active participant and facilitator" whose affective communications enable the patient to acquire basic self-trust along with self-knowledge.

What are the actual clinical implications of a relational approach to psychoanalytic therapy? Does recent theorizing about "mutuality" and "intersubjectivity" really change the way analysts work with patients? In her theoretically articulate and clinically sophisticated answer to these questions, Karen Maroda calls on analytic therapists to "show some emotion!" Seduction, Surrender, and Transformation demonstrates how interpersonal psychoanalysis obliges analysts to engage their patients with genuine emotional responsiveness, so that not only the patient but the analyst too is open to ongoing transformation through the analytic experience. In so doing, the analyst moves from the position of an "interpreting observer" to that of an "active participant and facilitator" whose affective communications enable the patient to acquire basic self-trust along with self-knowledge.

Seduction, Surrender, and Transformation demonstrates how interpersonal psychoanalysis obliges analysts to engage their patients with genuine emotional responsiveness, so that not only the patient but the analyst too is open to ongoing transformation through the analytic experience. In so doing, the analyst moves from the position of an "interpreting observer" to that of an "active participant and facilitator" whose affective communications enable the patient to acquire basic self-trust along with self-knowledge.  Drawing on the current literature on affect, Maroda argues that psychological change occurs through affect-laden interpersonal processes. Given that most patients in psychotherapy have problems with affect management, the completing of cycles of affective communication between therapist and patient becomes a vitally important aspect of the therapeutic enterprise. Through emotionally open responses to their patients and careful use of patient-prompted self-disclosures, analysts can facilitate affect regulation responsibly and constructively, with the emphasis always remaining on the patients' experience.     Moments of mutual surrender - the honest emotional giving over of patient to analyst and analyst to patient - epitomize the emotionally intense interpersonal experiences that lead to enduring intrapsychic change. Maroda's work is profoundly personal. She does not hesitate to share with the reader how her own personality affects her thinking and her work. Indeed, she believes her theoretical and clinical preferences are emblematic of the way in which the analyst's subjectivity necessarily shapes theory choice and practice preferences in general. Seduction, Surrender, and Transfomation is not only a powerful brief for emotional honesty in the analytic relationship but also a model of the personal openness that, according to Maroda, psychoanalysis demands of all its practitioners.

Through a dual engagement with the unconscious in psychoanalysis and Islamic theological-medical reasoning, Stefania Pandolfo’s unsettling and innovative book reflects on the maladies of the soul at a time of tremendous global upheaval. Drawing on in-depth historical research and testimonies of contemporary patients and therapists in Morocco, Knot of the Soul offers both an ethnographic journey through madness and contemporary formations of despair and a philosophical and theological exploration of the vicissitudes of the soul. Knot of the Soul moves from the experience of psychosis in psychiatric hospitals, to the visionary torments of the soul in poor urban neighborhoods, to the melancholy and religious imaginary of undocumented migration, culminating in the liturgical stage of the Qur’anic cure. Demonstrating how contemporary Islamic cures for madness address some of the core preoccupations of the psychoanalytic approach, she reveals how a religious and ethical relation to the “ordeal” of madness might actually allow for spiritual transformation. This sophisticated and evocative work illuminates new dimensions of psychoanalysis and the ethical imagination while also sensitively examining the collective psychic strife that so many communities endure today.

Practicing population based care is a central focus of the Affordable Care Act and a key component of implementing health reform. Wellness and Prevention, Accountable Care Organizations, Patient Centered Medical Homes, Comparative Effectiveness Research, and Patient Engagement have become common terms in the healthcare lexicon. Aimed at students and practitioners in health care settings, the Second Edition of Population Health: Creating a Culture of Wellness, conveys the key concepts of concepts of population health management and strategies for creating a culture of health and wellness in the context of health care reform. Beginning with a new opening chapter, entitled, “Building Cultures of Health and Wellness”, the Second Edition takes a comprehensive, forward-looking approach to population health with an emphasis on creating a culture of wellness. The revised text takes into consideration the Affordable Care Act and its substantial impact on how health science is taught, how health care is delivered and how health care services are compensated in the United States. Key Features:- Study and discussion questions are provided at the conclusion of each chapter to highlight key learning objectives and readings. - Case studies highlight real world applications of concepts and strategies, and links to web sites provide additional opportunities for expanding knowledge.- Each chapter can stand alone to highlight key population health issues and provide strategies to address them, allowing educators to choose specific chapters or sections that meet the learning objectives of the course.- Each new print copy includes Navigate 2 Advantage Access that unlocks a comprehensive and interactive eBook, student practice activities and assessments, a full suite of instructor resources, and learning analytics reporting tools.

Psychoanalysts increasingly find themselves working with patients and states that are not amenable to verbal and dialogic engagement. Such patients are challenging for a psychoanalytic approach that assumes that the patient relates in the verbal realm and is capable of reflective function. Both the classical stance of neutrality and abstinence and a contemporary relational approach that works with mutuality and intersubjectivity, can often ask too much of patients. The Unobtrusive Relational Analyst introduces a new psychoanalytic register for working with such patients and states, involving a present and engaged analyst who is unobtrusive to the unfolding of the patient’s inner world and the flow of mutual enactments. For the unobtrusive relational analyst, the world and idiom of the patient becomes the defining signature of the clinical interaction and process. Rather than seeking to bring patients into greater dialogic relatedness, the analyst companions the patient in the flow of enactive engagement and into the damaged and constrained landscapes of their inner worlds. Being known and companioned in these areas of deep pain, shame and fragmentation is the foundation on which psychoanalytic transformation and healing rests. In a series of illuminating chapters that include vivid examples drawn from his work with individuals and with groups, Robert Grossmark illustrates the work of the unobtrusive relational analyst. He reconfigures the role of action and enactment in psychoanalysis and group-analysis, and expands the understanding of the analyst’s subjectivity to embrace receptivity, surrender and companioning. Offering fresh concepts regarding therapeutic action and psychoanalytic engagement, The Unobtrusive Relational Analyst will be of great interest to all psychoanalysts and psychoanalytic psychotherapists.

Sometimes, real leadership is about balance. Can your institution balance the competing even contradictory demands of the healthcare marketplace? Can your value strategists also build patient engagement? Can your clinical integration champions also master financial performance? How can any one leader do it all?One can't but two can. Dyad Leadership and Clinical Integration: Driving Change, Aligning Strategies breaks new ground in dyad leadership, giving you the tools you need now to establish and sustain exceptional partnerships between physicians and administrators. The book offers practical strategies based on a proven integrated framework. With this method as a starting point, dyad leaders can group and differentiate roles and competencies to increase quality of care, cut costs, and improve the patient experience. Author Alan Belasen synthesizes the expertise of academics, journalists, and practitioners with assessments and concepts drawn from psychology, communications, organizational theory, and management literature. The result is practical, ready-to-use surveys and data analysis techniques for assessing the sweet spots and weak spots of current and potential dyads and the institutions they lead. Attain the power of balance and enhance your institution's flexibility, span of expertise, and sustainability with Dyad Leadership and Clinical Integration: Driving Change, Aligning Strategies.

What is it that characterises Pat Davies' second book about hemi­ plegia and makes it so special? It is a book which committed ther­ apists can really use in their practical work with patients. We ther­ apists need such books. The engagement and enthusiasm must come from us. It is similar to a good cookbook. Admittedly one has to know something about cooking but when learning the secrets of haute cuisine - not just the expensive frills but the real refinement- then theoretical dissertations are not very helpful. In practice com­ ments like "you just have to have the right touch" are useless. Many books are disappointing because the reader cannot learn how to put theory into practice, as the author does not disclose the true secrets of his success, perhaps not really wanting the eager stu­ dents to "bake a good cake" for example. Such is not the case with this book. In the first theoretical chap­ ter "The Normal Trunk - Evolutionary and Anatomical Consider­ ations" the reader is given information about the significance of the normal anatomical relationships in the development of the body segments: the pelvis, thorax and head. The second chapter, "Aspects of Trunk Control", deals with the muscular control of movement within each of these inherently mobile segments. In the terminology of "Functional Kinetics" the different types of muscle activities are described, defining the importance of the selective use of the musculature in reaction to the pull of gravity.

Recently ending a failed engagement, Phillip Gordon is burying himself in work at this therapy practice to avoid dealing with his problems. Dr. Gordon isn't the typical, dull therapist. He has some unusual ways of addressing his patients' concerns. From anger management and infidelity to intimacy issues and marital woes, he always makes his clients feel better. Many of his female clients secretly refer to him as Dr. Feelgood; however, Phil's biggest challenge is making himself feel good again by letting go of his past. Between the problematic patients he counsels, the ridiculous antics of his co-workers and best-friends, and his constant bad luck with dating, he's trying not to lose his own mind. After all, he is Dr. Feelgood!

Sometimes, real leadership is about balance. Can your institution balance the competing even contradictory demands of the healthcare marketplace? Can your value strategists also build patient engagement? Can your clinical integration champions also master financial performance? How can any one leader do it all?One can't but two can. Dyad Leadership and Clinical Integration: Driving Change, Aligning Strategies breaks new ground in dyad leadership, giving you the tools you need now to establish and sustain exceptional partnerships between physicians and administrators. The book offers practical strategies based on a proven integrated framework. With this method as a starting point, dyad leaders can group and differentiate roles and competencies to increase quality of care, cut costs, and improve the patient experience. Author Alan Belasen synthesizes the expertise of academics, journalists, and practitioners with assessments and concepts drawn from psychology, communications, organizational theory, and management literature. The result is practical, ready-to-use surveys and data analysis techniques for assessing the sweet spots and weak spots of current and potential dyads and the institutions they lead. Attain the power of balance and enhance your institution's flexibility, span of expertise, and sustainability with Dyad Leadership and Clinical Integration: Driving Change, Aligning Strategies.

Realizing the Promise of Precision Medicine: The Role of Patient Data, Mobile Technology, and Consumer Engagement explains the potential of personalized medicine and the value of those approaches in making that potential a reality. The book helps transform one-size-fits-all healthcare into a system that focuses on individual needs and the unique needs of each family member, discussing topics such as U.S. sponsored precision medicine initiative, genomics, the role of electronic health records and mobile medicine, patient engagement and empowerment, health information exchange and patient data protection. In addition, the book discusses the barriers and limitations of precision medicine and how to overcome them. Readers will find valuable insights into how big data, patient engagement, mobile technology, and genomics help individualize medical care and offer a pathway to help detect many undiscovered causes of diseases.Provides drawings and flow charts to help readers visualize the breadth and depth of precision medicineIncludes sidebars with more details on specific topics for a complementary, deeper understanding of the main textUses case studies to turn abstract concepts into flesh and blood examples of how personalized medicine benefits patients

Psychoanalysts increasingly find themselves working with patients and states that are not amenable to verbal and dialogic engagement. Such patients are challenging for a psychoanalytic approach that assumes that the patient relates in the verbal realm and is capable of reflective function. Both the classical stance of neutrality and abstinence and a contemporary relational approach that works with mutuality and intersubjectivity, can often ask too much of patients. The Unobtrusive Relational Analyst introduces a new psychoanalytic register for working with such patients and states, involving a present and engaged analyst who is unobtrusive to the unfolding of the patient’s inner world and the flow of mutual enactments. For the unobtrusive relational analyst, the world and idiom of the patient becomes the defining signature of the clinical interaction and process. Rather than seeking to bring patients into greater dialogic relatedness, the analyst companions the patient in the flow of enactive engagement and into the damaged and constrained landscapes of their inner worlds. Being known and companioned in these areas of deep pain, shame and fragmentation is the foundation on which psychoanalytic transformation and healing rests. In a series of illuminating chapters that include vivid examples drawn from his work with individuals and with groups, Robert Grossmark illustrates the work of the unobtrusive relational analyst. He reconfigures the role of action and enactment in psychoanalysis and group-analysis, and expands the understanding of the analyst’s subjectivity to embrace receptivity, surrender and companioning. Offering fresh concepts regarding therapeutic action and psychoanalytic engagement, The Unobtrusive Relational Analyst will be of great interest to all psychoanalysts and psychoanalytic psychotherapists.

Heartwarming and Touching New Contemporary Romance from Victoria BylinAfter two broken engagements, nurse practitioner Mia Robinson is done with dating. From now on, she only trusts herself and God, and she's focused on her eighteen-year-old sister, Lucy, and caring for patients. Just as she applies to work for an international aid organization, a phone call from Lucy, who's pregnant and running off to marry her twenty-one-year-old boyfriend, throws a wrench into all of Mia's plans.Jake Tanner may have recovered from the physical injuries he sustained on the job as a police officer, but his heart has yet to heal from losing his former partner in the tragedy. He's poured himself into starting a camp for the sons of fallen officers and mentoring Sam, the adult son of his deceased partner, who's asked him to be his best man at his wedding. Mia is expecting a mess when she arrives to sort out the situation with Lucy, but she wasn't expecting Jake. And Jake, who can't help envying Sam and Lucy, doubts he'll ever experience their happiness for himself. But maybe Jake's courage and Mia's caring spirit are just what they need to bring them a lifetime of healing and a forever kind of love. . . .

As healthcare moves from volume to value, payment models and delivery systems will need to change their focus from the individual patient to a population orientation. This will move our economic model from that of a "sick system" to a system of care focused on prevention, boosting patient engagement, and reducing medical expenditures. This new focus will shift traditional financial accountability from the payer model to provider directed models.Population Health: An Implementation Guide to Improve Outcomes and Lower Costs covers not only the rationale for this transition, but also outlines successful practice models that are built to thrive in these new market dynamics. Besides the philosophical and the cultural aspects of these new models, it details the implementation and strategic initiatives required to succeed in today’s value- and population-oriented healthcare environment.Describing what population health is, the book explains why it represents an opportunity for healthcare delivery systems, public health agencies, community-based organizations, and other entities to work together to improve health outcomes in the communities they serve.The book clarifies how the new models will impact healthcare providers, how to manage populations, and how to handle the risk factors involved. It details new delivery models, such as primary care and medical neighborhoods, and outlines the value proposition of screening and prevention in assigned populations.